We want your journey with Yugantar Life and Yugantar Shop to be filled with trust and peace of mind. Here is how our refunds, cancellations, and product returns work.
This Refund and Cancellation Policy applies to transactions conducted across Yugantar Life, SARGANDHA, and Yugantar Shop (https://yugantar.shop/). Our offerings encompass:
Because digital files (such as downloadable e-books, wallpapers, and high-fidelity devotional recordings) are delivered immediately upon successful payment confirmation, all sales of digital items are generally final and non-refundable once downloaded.
If an event or puja is rescheduled or cancelled by organizers due to unforeseen temple or weather circumstances, participants will receive a 100% full refund or the option to attend the rescheduled session at no extra charge.
For physical merchandise purchased on our official store (https://yugantar.shop/):
Once your refund request is verified and approved:
Directly credited to your original bank account within 3 to 5 business days.
Reflected on your statement within 5 to 7 business days depending on your card issuer.
To initiate an order cancellation or return, follow these simple steps:
State your registered phone number, order item name, and brief reason.
Our support desk validates and processes the resolution within 24 hours.
